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Customer Comments

With over 40,000 customers to date, our Amelie brand has gone from strength to strength, and won acclaim for the great quality of our delicious chocolates, our exquisite presentation, and our excellent service.

Selling online, at first, seemed likely to be an anonymous experience. But in fact, it has been just the opposite and has allowed us to both enjoy the experience, and benefit from the feed- back of our customers across the globe.

“From the Arctic Circle! Hello. I just received my first order from you today, and I just wanted to let you know how exquisite I found the truffles. Just the aroma when I took the lid off the box was intoxicating. They just might be the best truffles I’ve ever had, so thank you for making such a gloriously sensual expeience available to an Englishman in the Arctic, and thank you to your chocolatiers who created such perfection in the first place.”
Best wishes,
Craig C
“Wow, what fantastic service, thank you very much! I look forward to shopping with you again soon.”
Kind regards,

Thank you so much my daughter-in-law was delighted with her chocolates. You were so prompt in your delivery too. We will certainly use your firm again. I will now be getting the blame for her putting on weight. Then what are Mothers-in-law for!”
Yours gratefully
Anne G

Hi - just to say thank you for providing such a fast service. Mum, at 101, was delighted with her chocolates. Being so far away I can’t just pop in with a gift, so it was great to be able to send the chocolates this way. Many thanks!”
Kind regards

To everyone at Amelie,
I just wanted to say a big THANK YOU for my recent order. The customer service was excellent, the delivery prompt and professional and the chocolates themselves looked gorgeous and tasted even better! Thank you so much for all your help.
Very best wishes
Deborah P

“Good afternoon, just to say my order has been delivered to the recipient at Lakeland, and is being enjoyed. Many thanks, EXCELLENT SERVICE.”
Keith B

“Hi I ordered the 8 small boxes of chocolates last week and would like to say Thank You for a great service. The web-site is clear and informative, fast delivery, lovely product and packaged really well. Over all a great service and I will be telling friends and family to have a look at your website.”
Many Thanks

“To all at Amelie
The chocolate orders were perfect thank you, (not that I got to taste any!) And all who received the were delighted. We will be back again next year.
Hope you have a happy and successful new year”
Battery Hen Welfare Trust.

“I just wanted to write to say thank you for providing an excellent service and an excellent product. I ordered some chocolates from your company for my mother’s birthday at the end of January and they arrived exactly when I wanted them to and she thoroughly enjoyed them, well to be exact she’s still enjoying them as they are so good she wants to make them last. I took a leap in using your company as I’ve never heard of you before and I’m very glad I did. So thank you very much.”
Kind regards
Helen N

“A bit belated but ...
Just a note to say your chocolates were very well received, and well packaged. I am now a star, so many thanks for your help here!”
Steve B

“Dear Amelie
I couldn’t resist and tasted one of the mini-chocolate boxes - well, how can you recomment them without trying them yourself! Absolutely amazing!”
Best regards

“The chocolates arrived safely, and box perfect!
Thank you so much for sorting everything out so quickly,
Happy Xmas & New Year”
Christine K

“Thank you for your help!
The parcel arrived on Friday!
What super service from you”
Thanks again
Ann L

I have to thank you for the prompt delivery!
I’m quite pleased with your excellent service and speedy delivery and even more so, customising my order :)
It’s been a worthwhile experience and look forward to more custom in the future.
All the best”

“Good morning ...
Thank you very much. That is very kind and sweet of you. I have never come across such an excellent company like yours. Keep up the good work and your chocolates are the best. Thank you very much again. Thanks for the information as well”
Geeta V M

“Hello Amelie,
Yesterday we received here in Holland (Vlaardingen) a box of chocolat from you, it was sendig from Wendy and Steve H, from Lanzarote. The chocolates are very nice and delicious. Thanks.”
Kind regards
Karin and Rini R
from Holland

“I just wanted to let you know that I am absolutely delighted with the customer service you offer - which went well above the call of duty ... and equally importantly, the recipients of the chocolates were all absolutely delighted too!”
Warmest wishes,

“Dear Amelie,
Thank you very much for your help. My friend did get the chocolates and said that they are absolutely delicious! I do very much appreciate your help. I am in Peru and I am very pleased with your service”
Kind regards,
Martha T

“Dear Amelie Chocolates,
I ordered a box of your beautiful chocolates at 14.45hrs on Friday 28th March 2008 and to my delight they arrived in the morning post the very next day. Ordinarily, my experience of customer services and quality of goods is somewhat disappointing so it is so refreshing to find a company whom I can rely on.
Thanking you again.”
Yours faithfully,
Medina W

“Thank you yet again for your excellent service and for putting my mind at ease. I shall recomment you to my friends and family when they are thinking of buying chocolates. All that is left for me to do is wish you all a very merry Xmas”
Rob B

Just wanted to thank you for your brilliant service. I have used your site on quite a few occasions and everytime I have been very pleased with the results. Both the delivery and the quality of choclates is amazing value, the presentation like the taste is first class. It’s a pleasure to deal with a company that actually delivers the goods as advertised, first rate service.
Thank you.”
Mrs Margaret C

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Telephone0845 257 0645